Privacy Policy

FREZYDERM UK ("we", "us", "our") respects your privacy and is committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information We Collect

We collect information you provide directly to us, such as your name, email address, postal address, phone number and payment details when you place an order, create an account, or contact customer support. We also automatically collect certain information about your device and browsing actions when you use our site.

How We Use Your Information

To process and fulfil your orders
To communicate with you about your orders, products and promotions (where you have consented)
To improve our website, products and services
To comply with legal obligations

Sharing Your Information

We do not sell your personal data. We may share your information with trusted third parties who assist us in operating our website, conducting business, or servicing you, including payment processors and delivery couriers, subject to confidentiality agreements.

Your Rights

Under UK GDPR, you have the right to access, correct, delete, or restrict the processing of your personal data, and the right to data portability. To exercise these rights, please contact us using the details on our Contact page.

Cookies

Our website uses cookies to improve your browsing experience. You can control cookie preferences through your browser settings.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.